Boom Media ERP
IT & Tech Agency ERP - Boom ERP
Tech Agency OS

Run Your Tech Agency
Without The Bottlenecks

The all-in-one platform for IT & software agencies. Manage dev projects, hosting & domains, helpdesk tickets, and a secure password vault — in one workspace.

Agency Dashboard

Why Tech Teams Lose Time

Solving the real bottlenecks of scaling a tech business.

Untracked Billable Hours

When developers don't log time against specific projects, you over-service and under-bill. We track every billable minute against projects.

Domain & Hosting Chaos

Forgetting a domain renewal or SSL expiry kills client trust. Our Domain Manager tracks expiry dates and alerts you in advance — automatically.

Helpdesk Ticket Mess

Stop juggling client requests across email and WhatsApp. Centralize every support ticket, hosting issue, and code request in one portal.

01

Project & Contract Setup

Onboard new clients with structured project cycles. Define milestones, billing terms, and assign your dev team — all in one place.

1
Retainer Config
02

Dev & Support Workflow

Developers manage tasks on Kanban, log time, and resolve helpdesk tickets directly. Code reviews, deployments, and hand-offs in one timeline.

2
Kanban Board
03

Auto-Reporting & Billing

Generate detailed timesheets, billable reports, and invoices automatically. Renewal reminders for hosting and domains keep your recurring revenue safe.

3
Reporting

Tech Agency Toolkit

Everything your tech team needs to deliver and support clients.

Helpdesk
Tickets + SLAs
Domain Manager
Domains + Renewals
BOOM PASS
Password Vault
Time Tracking
Billable Hours
The Industry

ERP for IT & Tech Agencies: Run Without the Bottlenecks

BOOM ERP runs your tech agency on one platform — clients, projects, billing, and teams — so delivery scales without the bottlenecks. Built for software and IT service businesses in Jordan and the Middle East.

Tech agencies juggle sprints, clients, and invoices across too many tools. Connecting projects, time, and billing on one platform means developers ship, managers see progress, and finance gets paid — without the chaos.

How it works

From Brief to Billed

Manage clients

Track leads, contracts, and every client relationship.

Plan delivery

Organize projects, sprints, and tasks with clear owners.

Track time & progress

See where hours go and keep projects on budget.

Bill accurately

Turn tracked work into accurate, on-time invoices.

Capabilities

Everything Your Tech Team Needs

Delivery, clients, and billing in one place:

  • Project & sprint management — plan and ship.
  • Client CRM — pipeline and relationships.
  • Time & cost tracking — know your real margin.
  • Billing — accurate invoices from tracked work.
  • Team workload — balance capacity across projects.
  • Documents & e-sign — contracts and SOWs.
  • Fully Arabic & cloud-based.
Questions

Frequently Asked Questions

How does an ERP help an IT or tech agency?+
It connects your projects, client CRM, time tracking, and billing on one platform, so delivery scales without bottlenecks or unbilled work.
Does it support project and sprint management?+
Yes. Plan projects and sprints with tasks, owners, and timelines, all connected to billing.
Can I track time and project costs?+
Yes. Track hours and costs per project so you always know your real margin.
Can I manage contracts and SOWs?+
Yes. Store and e-sign contracts and statements of work with document management.
Is it suitable for tech businesses in the region?+
Absolutely. It's fully Arabic and cloud-based, and you can start with a free trial.

Ready to Streamline Your Tech Agency?

Get a free consultation and discover how Boom ERP can run your projects, support and infrastructure.

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