Boom Media ERP
Sales & Call Center OS - Boom ERP
For Sales Teams & Call Centers

Calls, Follow-ups & Invoices —
One System Runs Your Sales Team

Import your call lists from Excel, capture leads from your website forms and WhatsApp, log every call and its outcome in BOOM CALLS, and let repeat reminders chase overdue follow-ups — then turn an 'Interested' into a quote and invoice from the same system.

BOOM CALLS — Team Dashboard
CALLS TODAY
273441
FOLLOW-UPS DUE
963
INTERESTED
+8 today
A
Interested
S
Call Back Later
M
No Answer
Reminder — follow-up due in 2 hours

Where Sales Teams Lose Deals

Three leaks BOOM ERP closes — with real, working modules.

Lost Leads & Forgotten Follow-ups

Every call carries a follow-up date and time, the system sends a reminder 2 or 24 hours before it's due, and overdue follow-ups keep re-notifying until someone marks them done. Today's follow-ups sit on the dashboard — nothing depends on anyone's memory.

Scattered Call Records

Retire the Excel sheets: every call, outcome, and note is saved in BOOM CALLS with its lead source and a permanent notes history that can't be quietly edited. Managers see calls per agent, the status breakdown, and this month's top performers on one dashboard.

Slow Replies & Late Quotes

Reply on WhatsApp in seconds using saved templates and canned replies over the official WhatsApp Business API, and reach whole lists with bulk campaigns. When a lead says yes, send the quote and invoice from the same system — no copy-paste between tools.

01

Import Your Lists & Capture New Leads

Upload your existing call lists from Excel or CSV — the import preview flags duplicate phone numbers before anything is saved, and every row lands already assigned to a rep. New enquiries from your website forms and WhatsApp become leads automatically, each tagged with its source.

1
Import Leads — Preview
Assign to: Rana
leads.xlsx
Imported 123of 4 rows
L
Website
S
WhatsApp
M
Excel list
Duplicate number — skipped
02

Log Every Call With a Real Outcome

After each call, the agent picks the actual outcome — Interested, No Answer, Call Back Later, Not Interested, or Wrong Number — and sets the follow-up date and time in the same form. The dashboard adds it all up live: calls today, follow-ups due, the status breakdown, and this month's top agent.

2
BOOM CALLS — Log a Call
N
No AnswerCall Back Later Interested
Follow-up — Tue 10:30 · repeat until done
Calls today 272829 Top agent: Rana
03

Turn 'Interested' Into a Quote & Invoice

One click on an interested call opens Link/Create Lead with the data pre-filled, plus a duplicate check so the same number never becomes two leads. From there it's the standard Boom flow: quote, invoice, record the payment — and make it recurring if the deal renews.

3
Quote & Invoice — Nour Trading
Interested call
Lead · no duplicate
Quote
Invoice
ERP subscription — 1 year1,440 JOD
Setup & training300 JOD
WhatsApp integration180 JOD
Total1,920 JOD

Sales & Call Center Toolkit

Everything your team needs to capture, call, and close more deals.

BOOM CALLS
Calls + Follow-ups
CRM System
Leads + Pipeline
Sales
Quotes & Invoices
Reports
Performance + Sales
The Industry

ERP for Sales Teams & Call Centers

BOOM ERP gives sales floors and call centers everything they need — pipelines, call logging, lead assignment, and performance tracking — in one platform. Built for high-volume teams in Jordan and the Middle East.

High call volume means leads and follow-ups get lost fast. A platform that captures every lead, assigns it to a rep, and tracks every call turns a busy call center into a measurable sales machine.

How it works

From Lead to Logged Win

Capture every lead

Leads from your website forms and WhatsApp flow in automatically — and ad-campaign lists import from Excel.

Assign to the right rep

Assign leads to reps in bulk or right from the import screen.

Log every call

Calls are recorded against the lead, with full context.

Coach with data

Track call volume, conversion, and performance by rep.

Capabilities

Everything a Sales Floor Needs

Built for speed and volume:

  • Lead capture — every channel into one pipeline.
  • Lead assignment — put every record on a rep at import or in bulk.
  • Call logging — every call tied to a lead.
  • Sales pipeline — track and forecast deals.
  • Performance reports — coach with real numbers.
  • Automation — follow-ups that never slip.
  • Fully Arabic & cloud-based.
Questions

Frequently Asked Questions

How does BOOM ERP help call centers?+
It captures every lead, lets you assign it to a rep, logs every call against the customer, and gives managers the reporting to coach and improve performance.
Are calls and leads connected?+
Yes. Every call is tied to a lead, so reps always have full context.
Can I track rep performance?+
Yes. Track call volume, conversion rates, and outcomes by rep to manage and coach your team.
Can it handle high lead volume?+
Yes. Website-form and WhatsApp leads flow into one pipeline, and imported call lists are assigned to reps from the import screen.
Is it suitable for teams in the Middle East?+
Absolutely. It's fully Arabic and cloud-based, and you can start with a free trial.

Ready to Get Every Call Logged?

Get a free consultation and discover how Boom ERP unifies leads, calls, follow-ups, quotes and invoices in one workspace.

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