Projects, Tickets & Renewals —
One System Runs Your Tech Agency
BOOM ERP runs your agency's real work: software projects on Kanban with per-task time logs, client requests as helpdesk tickets, every domain and hosting expiry flagged on one dashboard, and server credentials locked in the encrypted Password Vault.
Where Tech Agencies Lose Money
Three profit leaks BOOM ERP closes — with real, working modules.
Billable Hours That Vanish
When developers don't log time per task, you over-service and under-bill. Timesheets tie every logged hour to its task and project, with billable filters and cost totals computed from your hourly rates.
Renewals That Slip By
A client domain or hosting that expires quietly costs you their trust. Every domain and hosting account sits in one list with registrar, credentials, and expiry date — flagged at 60, 30, and 7 days before it lapses.
Support Requests Everywhere
Client requests scattered across email and WhatsApp get lost and stay unbilled. Centralize them as helpdesk tickets in the client portal, assign each one to a developer, and watch your average first-response time on the dashboard.
Register the Contract, Launch the Project
Create the client contract with its type, template, and dates — the system schedules an expiry reminder and keeps a record of every renewal. Then spin up the project from a ready task-group template: cycles, milestones, and assigned developers in minutes.
Move Tasks on Kanban, Log Every Hour
Developers pull tasks across Kanban columns, with dependencies, checklists, and a full change history on every card. Each finished block of work is logged as a timesheet entry on its task — billable or not — so no hour ships unrecorded.
Bill the Hours, Catch the Renewals
Pull the time-log summary by project, staff, or billable status — total hours and cost are computed from hourly rates, ready to invoice. Meanwhile, the domain dashboard flags anything expiring within 7, 30, or 60 days, and contract reminders fire before every end date.
Tech Agency Toolkit
Everything your tech team needs to deliver and support clients.
Software for IT and Tech Agencies
Tech agencies lose money on hours nobody logged, domains that expire quietly and client requests scattered across email and WhatsApp. BOOM ERP keeps projects, time, renewals, tickets and credentials next to each client.
Every client domain and hosting account sits in one list with its registrar and expiry date, flagged 60, 30 and 7 days before it lapses — so no renewal slips by.
Tech agencies use Projects for delivery, Support Tickets for client requests, Password Vault for credentials and Contracts for service agreements.
From Contract to Invoice
1. Sign
Record the service contract with its value, installments and end date.
2. Deliver
Run the project on Kanban while developers log time per task.
3. Support
Take client requests as tickets and assign each to a developer.
4. Bill and renew
Invoice the logged hours and renew domains before they expire.
Everything Your Tech Team Needs
What IT and tech agencies get with BOOM ERP:
- Projects — Kanban, Gantt and milestones.
- Timesheets — billable filters and cost totals from hourly rates.
- Helpdesk tickets — client requests from the portal, assigned to developers.
- Domains and hosting — expiry dates flagged 60, 30 and 7 days ahead.
- Credentials vault — encrypted passwords shared by role in the Password Vault.
- Contracts — value, installments, renewals and expiry reminders.
- Documents and e-sign — files, versions and signatures.
- Invoicing — from logged time, with payments tracked.
Made for Tech Businesses
Want to see it first? Talk to us, or compare the plans.
Frequently Asked Questions
Can developers log time per task?+
Will I be warned before a client domain expires?+
Can clients open support requests?+
Where do we keep server passwords?+
Can we bill the hours we log?+
Is it suitable for tech agencies in the region?+
Ready to Streamline Your Tech Agency?
Get a free consultation and discover how Boom ERP can run your projects, helpdesk tickets, and client domain renewals.
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