Projects, Tickets & Renewals —
One System Runs Your Tech Agency
BOOM ERP runs your agency's real work: software projects on Kanban with per-task time logs, client requests as helpdesk tickets, every domain and hosting expiry flagged on one dashboard, and server credentials locked in the encrypted BOOM PASS vault.
Where Tech Agencies Lose Money
Three profit leaks BOOM ERP closes — with real, working modules.
Billable Hours That Vanish
When developers don't log time per task, you over-service and under-bill. Timesheets tie every logged hour to its task and project, with billable filters and cost totals computed from your hourly rates.
Renewals That Slip By
A client domain or hosting that expires quietly costs you their trust. Every domain and hosting account sits in one list with registrar, credentials, and expiry date — flagged at 60, 30, and 7 days before it lapses.
Support Requests Everywhere
Client requests scattered across email and WhatsApp get lost and stay unbilled. Centralize them as helpdesk tickets in the client portal, assign each one to a developer, and watch your average first-response time on the dashboard.
Register the Contract, Launch the Project
Create the client contract with its type, template, and dates — the system schedules an expiry reminder and keeps a record of every renewal. Then spin up the project from a ready task-group template: cycles, milestones, and assigned developers in minutes.
Move Tasks on Kanban, Log Every Hour
Developers pull tasks across Kanban columns, with dependencies, checklists, and a full change history on every card. Each finished block of work is logged as a timesheet entry on its task — billable or not — so no hour ships unrecorded.
Bill the Hours, Catch the Renewals
Pull the time-log summary by project, staff, or billable status — total hours and cost are computed from hourly rates, ready to invoice. Meanwhile, the domain dashboard flags anything expiring within 7, 30, or 60 days, and contract reminders fire before every end date.
Tech Agency Toolkit
Everything your tech team needs to deliver and support clients.
ERP for IT & Tech Agencies: Run Without the Bottlenecks
BOOM ERP runs your tech agency on one platform — clients, projects, billing, and teams — so delivery scales without the bottlenecks. Built for software and IT service businesses in Jordan and the Middle East.
Tech agencies juggle sprints, clients, and invoices across too many tools. Connecting projects, time, and billing on one platform means developers ship, managers see progress, and finance gets paid — without the chaos.
From Brief to Billed
Manage clients
Track leads, contracts, and every client relationship.
Plan delivery
Organize projects, sprints, and tasks with clear owners.
Track time & progress
See where hours go and keep projects on budget.
Bill accurately
Turn tracked work into accurate, on-time invoices.
Everything Your Tech Team Needs
Delivery, clients, and billing in one place:
- Project & sprint management — plan and ship.
- Client CRM — pipeline and relationships.
- Time & cost tracking — know your real margin.
- Billing — accurate invoices from tracked work.
- Team workload — balance capacity across projects.
- Documents & e-sign — contracts and SOWs.
- Fully Arabic & cloud-based.
Frequently Asked Questions
How does an ERP help an IT or tech agency?+
Does it support project and sprint management?+
Can I track time and project costs?+
Can I manage contracts and SOWs?+
Is it suitable for tech businesses in the region?+
Ready to Streamline Your Tech Agency?
Get a free consultation and discover how Boom ERP can run your projects, helpdesk tickets, and client domain renewals.
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