Listen to
Your Customers
Build and send customer surveys and feedback forms by email to your customers, leads, or staff. Read the results as per-option percentages and free-text answers.
Launch a SurveyBuild Surveys and Email Them Out
Build choice-and-text surveys, send them by email to customers, leads, staff, or imported mail lists, share them as public links, and read the results as per-option percentages and free-text answers.
Build Custom Surveys
Create surveys from four question types — checkbox, radio, single-line input, and free text. Mark any question required and reorder questions to control the flow.
- Checkbox & radio choices
- Short & long text fields
- Required-question toggle
- Reorder questions
Email Sending by CRON
Send any survey to your chosen audience by email, queued through an hourly job. A per-hour limit keeps you within your host's sending caps.
- Bulk email delivery
- Hourly send queue
- Configurable per-hour limit
- Per-send delivery log
Target CRM Audiences
Pick recipients straight from your CRM: all or grouped customers, leads by status, and staff. GDPR consent filtering can be applied to contacts and leads before sending.
- Customers by group
- Leads by status
- Staff recipients
- GDPR consent filter
Reusable Mail Lists
Maintain standalone email lists with custom fields, and bulk-import addresses from an Excel file. Duplicate and invalid addresses are reported on import.
- Custom email lists
- Per-list custom fields
- Excel import
- Duplicate & invalid detection
Public Survey Links
Each survey gets a shareable hashed link that works on any device. Optionally restrict it to logged-in users or to one response per IP address.
- Shareable hashed link
- Login-only option
- One-response-per-IP
- Redirect URL on finish
Per-Survey Results
Each survey has a results page showing response counts and percentage bars per choice, plus a full list of every free-text answer.
- Per-option counts & %
- All free-text answers
- Total participants
- Active/inactive control
Anonymous Responses
Responses are stored anonymously — only IP address, browser, and date are kept, with no customer or lead identity attached. Honest answers, no profiling.
- IP, browser & date only
- No customer identity stored
- Privacy-friendly by design
- One clean response set
Status & Send Log
Turn any survey active or inactive, and review a send log of every dispatch with its timestamp, recipient lists, and running total. Know exactly what went out and when.
- Active / inactive toggle
- Per-send timestamped log
- Recipient lists recorded
- Running send total
Surveys & Customer Feedback, Inside Your CRM
BOOM ERP's surveys let you build choice-and-text questionnaires, email them to your customers, leads, or staff, and read the results as response percentages and free-text answers. Built for businesses in Jordan and the Middle East.
Instead of paying for a separate survey tool, build and send surveys from the same system that already holds your customer and lead lists.
From Question to Result
Build a survey
Add checkbox, radio, and text questions, mark them required, and reorder them — no coding.
Pick your audience
Send to customers, leads by status, staff, or an imported mail list.
Send by email
Emails queue through an hourly job that respects your sending limit, or share a public link.
Read the results
See response counts and percentage bars per option, plus every free-text answer.
Everything You Need for Feedback
Surveys built into your customer data:
- Survey builder — checkbox, radio, input, and text questions.
- Required & reorder — control the question flow.
- Email delivery — queued through an hourly job.
- CRM audiences — customers, leads, and staff.
- Reusable mail lists — with Excel import.
- Public links — optional login-only or one-per-IP.
- Fully Arabic & cloud-based.