Turn WhatsApp Into
A Sales Engine
Connect WhatsApp Business directly to your CRM. Reply from a shared inbox and capture new chats as leads automatically. Use saved templates, broadcast campaigns, and auto-replies — without leaving Boom ERP.
Activate WhatsBotWhatsApp Cloud API, Wired Into Your CRM
From a shared two-way inbox and Meta message templates to keyword bots, a visual flow builder, scheduled broadcasts, and automatic lead capture — every WhatsApp conversation is stored and actioned inside BOOM ERP.
WhatsApp Cloud API Connection
Connect your official WhatsApp Business number through Meta's Cloud API with embedded signup — no third-party gateway sits between you and WhatsApp. Tokens and webhooks are configured and health-checked for you.
- Official Meta Cloud API
- One-click Facebook signup
- Automatic webhook setup
- Token health checks
Two-Way CRM Inbox
Every WhatsApp conversation lands in a shared inbox inside BOOM ERP with full message history. Assign chats to staff or support agents so the right rep owns each thread.
- Shared team inbox
- Full thread history
- Assign chats to staff
- Read & unread status
Meta Templates & Canned Replies
Sync approved WhatsApp message templates straight from Meta and fill their variables with lead or contact merge fields. Save reusable canned replies for fast, consistent answers.
- Templates synced from Meta
- Merge-field variables
- Public & private canned replies
- Approval status tracking
Keyword Auto-Reply Bots
Trigger automatic replies on an exact keyword, a partial match, or a customer's first message, with a fallback for anything unmatched. Bots answer with text, buttons, lists, or a file around the clock.
- Exact & contains triggers
- Welcome & default replies
- Buttons, lists & CTA links
- Runs without an agent online
Visual Bot Flow Builder
Build multi-step conversations in a drag-and-drop builder and publish them as native WhatsApp Flows. Structured responses are captured straight back into your CRM.
- Drag-and-drop builder
- Native WhatsApp Flows
- Captured flow responses
- Buttons, lists & inputs
Scheduled Broadcast Campaigns
Send template broadcasts to leads, contacts, or an uploaded CSV list at a scheduled time. Pause and resume any campaign and choose which number sends it.
- Send to leads, contacts or CSV
- Scheduled send time
- Pause and resume
- Per-recipient send status
Auto Lead Capture & Triggers
New inbound WhatsApp numbers can become CRM leads automatically, with a preset status, source, and assignee. Ticket and project status changes can fire a WhatsApp message to the client.
- Auto-create leads from chats
- Preset status, source & owner
- Ticket-status triggers
- Project-status triggers
WhatsApp for Sales and Support, Inside Your CRM
Customers message you on WhatsApp, but those chats often live on personal phones where nobody else can see or follow them. WhatsBot brings them into BOOM ERP: one shared number, one inbox, and every conversation kept.
WhatsBot connects through Meta's official Cloud API with embedded signup, so there is no third-party gateway between your business and WhatsApp.
New WhatsApp numbers can become leads in the CRM, support tickets can notify the customer on WhatsApp through Support Tickets, and project updates can reach clients from Projects.
From First Message to Customer
1. Connect
Link your WhatsApp Business number through Meta's Cloud API.
2. Automate
Set keyword replies, a welcome message and flows that answer around the clock.
3. Capture
New numbers can become leads with a preset status, source and owner.
4. Reach out
Send approved templates and scheduled broadcasts to leads and contacts.
Everything You Need on WhatsApp
What your team gets with WhatsBot:
- Official connection — Meta Cloud API with embedded signup.
- Shared inbox — one number for the team, with full history.
- Chat assignment — each conversation has an owner.
- Templates — approved Meta templates with merge fields.
- Canned replies — saved answers for fast, consistent replies.
- Keyword bots — exact or partial matches, with a fallback.
- Flow builder — multi-step conversations as native WhatsApp Flows.
- Broadcasts — scheduled campaigns to leads, contacts or a CSV list.
- Lead capture — new numbers become leads automatically.
- Status triggers — messages when a ticket or project status changes.
Made for WhatsApp-First Businesses
Want to see it first? Talk to us, or compare the plans.