Turn WhatsApp Into
A Sales Engine
Connect WhatsApp Business directly to your CRM. Reply from a shared inbox and capture new chats as leads automatically. Use saved templates, broadcast campaigns, and auto-replies — without leaving Boom ERP.
Activate WhatsBotWhatsApp Cloud API, Wired Into Your CRM
From a shared two-way inbox and Meta message templates to keyword bots, a visual flow builder, scheduled broadcasts, automatic lead capture, and an optional AI assistant — every WhatsApp conversation is stored and actioned inside BOOM ERP.
WhatsApp Cloud API Connection
Connect your official WhatsApp Business number through Meta's Cloud API with embedded signup — no third-party gateway sits between you and WhatsApp. Tokens and webhooks are configured and health-checked for you.
- Official Meta Cloud API
- One-click Facebook signup
- Automatic webhook setup
- Token health checks
Two-Way CRM Inbox
Every WhatsApp conversation lands in a shared inbox inside BOOM ERP with full message history. Assign chats to staff or support agents so the right rep owns each thread.
- Shared team inbox
- Full thread history
- Assign chats to staff
- Read & unread status
Meta Templates & Canned Replies
Sync approved WhatsApp message templates straight from Meta and fill their variables with lead or contact merge fields. Save reusable canned replies for fast, consistent answers.
- Templates synced from Meta
- Merge-field variables
- Public & private canned replies
- Approval status tracking
Keyword Auto-Reply Bots
Trigger automatic replies on an exact keyword, a partial match, or a customer's first message, with a fallback for anything unmatched. Bots answer with text, buttons, lists, or a file around the clock.
- Exact & contains triggers
- Welcome & default replies
- Buttons, lists & CTA links
- Runs without an agent online
Visual Bot Flow Builder
Build multi-step conversations in a drag-and-drop builder and publish them as native WhatsApp Flows. Structured responses are captured straight back into your CRM.
- Drag-and-drop builder
- Native WhatsApp Flows
- Captured flow responses
- Buttons, lists & inputs
Scheduled Broadcast Campaigns
Send template broadcasts to leads, contacts, or an uploaded CSV list at a scheduled time. Pause and resume any campaign and choose which number sends it.
- Send to leads, contacts or CSV
- Scheduled send time
- Pause and resume
- Per-recipient send status
Auto Lead Capture & Triggers
New inbound WhatsApp numbers can become CRM leads automatically, with a preset status, source, and assignee. Ticket and project status changes can fire a WhatsApp message to the client.
- Auto-create leads from chats
- Preset status, source & owner
- Ticket-status triggers
- Project-status triggers
Optional AI Assistant
Connect your own OpenAI key to power an assistant that answers chats from documents you upload. Rewrite, translate, or adjust the tone of any reply before it sends.
- OpenAI-powered replies
- Trained on your files
- Rewrite, translate & tone
- Bring-your-own API key
WhatsApp Automation That Sells and Supports
WhatsBot turns WhatsApp into a sales and support channel inside BOOM ERP — automate replies, capture leads, and follow up, with every conversation logged on the customer's record in your CRM. Built for the Middle East, where WhatsApp is the main channel.
Customers message you on WhatsApp, but those chats live on personal phones — invisible and impossible to track. WhatsBot brings them into your business, automated and connected to your sales pipeline.
From First Message to Closed Deal
Connect WhatsApp
Link your WhatsApp Business number to BOOM ERP in minutes.
Automate replies
Set up instant answers, menus, and templates that work 24/7.
Capture leads
Every conversation creates or updates a lead in your CRM automatically.
Follow up & convert
Trigger automated follow-up sequences so no lead goes cold.
Everything You Need on WhatsApp
A complete WhatsApp automation tool, connected to your CRM:
- Automated replies — instant answers, menus, and FAQs 24/7.
- Reusable templates — send quotes, reminders, and offers in one tap.
- Lead capture — every chat becomes a lead in your CRM.
- Shared team inbox — one number, full conversation history.
- Follow-up automation — sequences that nurture every lead.
- Connected to CRM & sales — chat to closed deal in one place.
- Fully Arabic & mobile-ready.