Turn WhatsApp Into
A Sales Engine
Connect WhatsApp Business directly to your CRM. Send invoices, quotes, and reminders via WhatsApp. Use saved templates, broadcast campaigns, and auto-replies — without leaving Boom ERP.
Activate WhatsBot
WhatsApp Business Integration
Connect your WhatsApp Business number to Boom ERP. Receive messages from customers directly in your CRM inbox, with full thread history and assignment to sales reps.
- WhatsApp Business API
- Unified inbox in CRM
- CRM-assign threads to reps
Templates & Quick Replies
Pre-built templates for common messages — quote follow-up, invoice reminder, appointment confirmation. Send a fully personalized message with variables in one tap.
- Pre-built templates
- Variable substitution
- One-tap personalized send
- Quick-reply library
Send Documents via WhatsApp
Send invoices, quotes, contracts, and payment links directly via WhatsApp with a single click. Track delivery, read receipts, and customer replies — all logged on the customer profile.
- Send invoices via WhatsApp
- Send quotes and contracts
- Track delivery and read
- Logged on customer profile
CRM-Replies and Keyword Bots
Set up keyword-triggered auto-replies — price list, working hours, location. Reduce support load and capture leads 24/7 without an agent online.
- Keyword-triggered replies
- CRM-send catalog and prices
- Capture leads 24/7
- Reduce support load
Broadcast Campaigns
Send promotional broadcasts to segmented customer lists. Track open rates, replies, and conversions per campaign — all within your CRM.
- Segmented broadcast lists
- Track open and reply rates
- Per-campaign analytics
- WhatsApp policy compliance
Multi-Number & Branch Routing
Connect multiple WhatsApp numbers — one per branch or department. CRM-route incoming messages by branch, language, or department, with working-hours auto-replies.
- Multiple WhatsApp numbers
- Per-branch routing
- Working-hours auto-reply
- Department-based routing
Reports & Analytics
Track messages sent, delivered, and read; response time per agent; top-performing templates; and lead-to-deal conversion. CRM-filtered by branch and date range.
- Delivery and read rates
- Per-agent response time
- Top-performing templates
- Lead-to-deal attribution
CRM-Native, Not a Bolt-On
WhatsBot is built into Boom ERP — not a separate tool. Every conversation and document sent is linked to the customer record. No data silos, no exports needed.
- Built into Boom ERP
- Linked to customer record
- No data silos
- No exports needed
