Never Lose
a Sales Call Again
A simple, focused sales calls module for sales teams and call centers. Log every call, schedule follow-ups, track agent performance, and never lose a hot lead — all linked to your CRM.
Try BOOM CALLSLog Calls, Track Follow-Ups, Link Leads
BOOM Calls logs every sales call with editable dispositions and notes, schedules follow-ups with cron-based reminders, imports and exports lists via CSV and Excel, and links calls to CRM leads — with per-agent dashboards, granular roles, and a full activity log.
Call Log & Dispositions
Log every call against a company or contact with a disposition like Interested, No Answer, Call Back, or Wrong Number. Notes are saved as a time-stamped log you can't overwrite, and the statuses themselves are fully editable by admins.
- Editable interest statuses
- Immutable per-call notes
- Company, phone, email, location
- Phone-number call history
Follow-Ups & Reminders
Schedule a follow-up date and time on any call and let the platform's cron send in-app reminders. Overdue and call-back lists surface on the dashboard so promised callbacks never slip.
- Per-call follow-up date & time
- Pre-reminders at 2h or 24h
- Repeat until done
- Overdue & call-back queues
CSV & Excel Import
Import call lists from CSV, XLSX, or XLS with a preview that auto-maps columns in any order — Arabic headers included. Duplicate phone numbers are flagged before import so you choose to skip or keep them.
- CSV / XLSX / XLS supported
- Column auto-mapping + preview
- Duplicate-phone detection
- Assign imported rows to a rep
Export & Bulk Actions
Export all calls or only the rows you select to CSV or Excel for offline work. Bulk-assign, set status, archive, or delete many calls in one move from the list.
- CSV & XLSX export
- Export selected rows only
- Bulk assign & status
- Bulk archive & delete
Per-Agent Dashboard
Each dashboard shows per-staff call totals, interested counts, pending follow-ups, no-answers, and leads linked, with a top-employees table. Reps with "own" access see only their calls; managers see the whole team.
- Per-staff call counts
- Top-employees table
- Pending & overdue follow-ups
- Own-vs-all data scoping
CRM Lead Linking
Link any call to an existing CRM lead or customer, or create a new lead straight from the call with automatic duplicate-phone checking. Converting to a customer opens the platform's form with the call details pre-filled.
- Search & link existing leads
- Create a lead from a call
- Duplicate-phone warning
- Pre-filled customer conversion
Roles & Activity Log
Sixteen granular permissions decide who can view, create, edit, delete, import, export, or reassign calls. Every change is written to a per-call activity log managers can audit.
- 16 granular capabilities
- Own vs all calls per role
- Per-call activity log
- Configurable log visibility
Reassignment & Transfer
Transfer a single call to another rep with an optional note and notification, or move a whole filtered batch by date, source, status, or ID range. Lead sources are stored per call and usable as filters throughout.
- Single-call transfer + notify
- Batch transfer by filters
- Editable lead-source list
- Source-based filtering
Log, Track, and Win More Sales Calls
BOOM CALLS records and tracks every sales call inside BOOM ERP — tied to the right lead, so managers can measure performance and reps never lose context. Connected to your CRM. Built for sales teams in Jordan and the Middle East.
Sales calls are where deals are won — but if they're not logged, managers are blind and follow-ups slip. Tracking every call against the customer record turns phone activity into measurable, coachable performance.
From Call to Closed Deal
Log every call
Calls are recorded and attached to the right lead automatically.
Keep full context
Anyone on the team can see the call history on a customer.
Schedule follow-ups
Set reminders so no promised callback is ever missed.
Measure performance
Track call volume, outcomes, and conversion by rep.
Everything Your Call Team Needs
Call tracking, connected to your CRM:
- Call logging — every call attached to a lead or customer.
- Call history — full context on every contact.
- Follow-up reminders — never miss a promised callback.
- Lead routing — get calls to the right rep.
- Performance reports — volume, outcomes, and conversion by rep.
- Connected to CRM & pipeline.
- Fully Arabic & cloud-based.