Never Lose
a Sales Call Again
A simple, focused sales calls module for sales teams and call centers. Log every call, schedule follow-ups, track agent performance, and never lose a hot lead — all linked to your CRM.
Try BOOM CALLS
Call Log & Outcomes
Log every call with outcome (Interested, Not Interested, Call Later, Closed), notes, duration, and source. View per-agent call history with one click.
- Standard outcomes + notes
- Per-agent call history
- Linked to CRM lead
Follow-Up Scheduler
Schedule follow-up calls with date/time and auto-reminders. The system surfaces overdue follow-ups so no lead goes cold.
- Schedule next follow-up
- CRM-reminders
- Overdue follow-up alerts
- Per-rep follow-up queue
Lead Sources & Attribution
Track where every call lead came from — Facebook, Google, walk-in, referral, ad campaign. Attribute closed deals to the right source for accurate ROI per channel.
- Lead source tracking
- Per-source conversion
- ROI per channel
- Linked to ad campaigns
Bulk Actions & Import/Export
Import call lists in bulk via CSV. Assign hundreds of leads to agents with one click. Export call records for analysis or commission calculations.
- CSV bulk import
- Bulk agent assignment
- Export for analysis
- Commission-ready exports
Agent Dashboard & KPIs
Each agent sees their own dashboard — calls today, pending follow-ups, conversion rate, top sources. Managers see the team view with leaderboards and per-agent performance.
- Per-agent dashboard
- Team leaderboard
- Conversion rate tracking
- Top performers ranking
Multi-Branch Call Centers
Run multiple call center branches with isolated call lists and reports. Each branch sees only its own data; admins see consolidated views across all branches.
- Calls grouped by branch
- Agents mapped to branches
- View/create/edit/delete
- Strict data isolation
Reports & Analytics
Per-agent call volume, average call duration, outcome breakdown, conversion rates per source, and pending-follow-up aging. All filterable by date, branch, and campaign.
- Per-agent call volume
- Outcome breakdown
- Conversion per source
- Follow-up aging
CRM Integration
Every call is linked to a CRM lead or customer. Convert a hot lead to a customer with one click, then issue quotes and invoices from the same screen — no copy/paste between tools.
- Calls linked to CRM leads
- One-click lead-to-customer
- Quotes + invoices from CRM
- Zero copy/paste
